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NHS Provider Research 2023
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Learning Reports
25 min

NHS Provider Research 2023

Qualitative and Quantitative research to gather the views of improvement leaders and others involved in quality/continuous improvement work in NHS provider organisations.

Enabling Improvement In Healthcare

Kindness, compassionate leadership and putting people first – FCA reflections on Sheffield’s Improvement Expo 2022
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News Archive
5 min

Kindness, compassionate leadership and putting people first – FCA reflections on Sheffield’s Improvement Expo 2022

The FCA team recently attended Sheffield Teaching Hospital’s Improvement Expo 2022 which included a host of inspiring and interesting sessions.

Events, Awards & Celebrations

Advice: Practiced Flow Coaches share experience of building a Big Room
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News Archive
5 min

Advice: Practiced Flow Coaches share experience of building a Big Room

Coaches training as part of our virtual training cohort in Sheffield were joined by experienced coaches at a ‘Building a Big Room’ workshop. The Big Room is the foundation of the Flow Coaching Academy’s (FCA) methodology and a key component of the training programme.

Coaching Skills

Quality is Personal – Preparing for a half century
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Learning Examples
15 min

Quality is Personal – Preparing for a half century

Here is Ed Beverage’s presentation about his Q is P journey

Coaching Point of View

Putting Feet First. A case study from the FCA Imperial, London: The Diabetic Foot Big Room.
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Case Study
5 min

Putting Feet First. A case study from the FCA Imperial, London: The Diabetic Foot Big Room.

Putting Feet First. The Diabetic Foot Big Room aimed to improve the quality of care for patients with diabetic foot problems across the Imperial College Healthcare NHS Trust.

Coaching Point of View

Progress Report Template
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Learning Resources
3 min

Progress Report Template

Used by Flow Coaches to track their progress towards building their coaching skills taught on the course.

Coaching Skills

Stakeholder Template & Communication Plan
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Learning Resources
3 min

Stakeholder Template & Communication Plan

Used by Flow Coaches in the Pre-Phase part of the course, ahead of building their Big Room to map stakeholders and make a plan for communication.

FCA Methodology (Our Approach)

System Site Visit Checklist
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Learning Resources
3 min

System Site Visit Checklist

A checklist for Flow Coaches to use in the Pre-Phase to support them to carry out a site visit to help understand, the process and structure, social patterns and environment of their chosen pathway.

FCA Methodology (Our Approach)

What is Public Narrative: Self, Us & Now 2009
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Learning Resources
10 min

What is Public Narrative: Self, Us & Now 2009

Read this Harvard article to learn more about story telling and its role in building your Big Room shared vision.

FCA Methodology (Our Approach)

Becoming A Flow Coach
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Info Videos
3 min

Becoming A Flow Coach

Watch our video which provides information about what it means to train as a Flow Coach and apply our co-coaching model.

About the FCA

Buy-in vs Ownership
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Learning Resources
10 min

Buy-in vs Ownership

Read this article that explains the difference between Buy-in and Ownership. This is an important concept to support Flow Coaches when establishing their Big Room.

FCA Methodology (Our Approach)

Nolan’s Change Concepts
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Learning Resources
5 min

Nolan’s Change Concepts

Explore change concepts in stage 3 of our course Building a Big Room, use this handout to support you.

FCA Methodology (Our Approach)